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An open letter to bad clients

Dear (insert bad client’s name),


Just because you don’t agree with my advice, doesn’t mean it’s wrong.


I understand that you have a pre-conceived notion about what the answer would be.


And yes, while I understand that you have no qualifications in this field, or undertook no research to arrive at your answer, your ‘gut instinct’ just isn’t going to be sufficient to satisfy the legalities of this event.


We need to work together before transactions happen, not after.


It’s much easier to achieve the right outcome in advance, then it is to try and manufacture an outcome afterwards.


Our quoted amount is more than reasonable, and takes into account:


  • My experience, qualifications, and the time involved

  • Our tech stack, which took years to get to this point

  • All the costs we need to cover in order to have a business - professional indemnity insurance, professional licences and quality review procedures.


Our quoted amount is small in comparison with how much we could have saved by working together.


Sincerely,



Advisers worldwide.

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